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Calls

Current configuration of the Call task in the Workflow Designer
  • Task type: call

The Call task enables you to make automatic calls to one or more specified phone numbers. Configuration involves entering the numbers to contact and the text of the voice message to transmit.

Configuration

1. Number: field in which to indicate the phone numbers to contact. You can enter multiple numbers separated by a semicolon (;), or a single number. For example: 3331234567;0624513251

2. Text: content of the message that the system will transmit vocally to the recipient during the call.

These fields can be populated manually or via workflow parameters and variables ("Parameters ≡" button).

Output Parameters

Upon completion of execution, the task makes the following Output Parameters available, usable as input in subsequent tasks of the Workflow.

  • result: This parameter can return an error message or an informational message about the outcome of the task execution (for example: "Text To Speech call sent successfully")
  • resultJson: represents the result of the task execution in JSON format, including general information, configurations, and details about the execution. Example:
{
"id": 19004,
"name": "Chiamata",
"description": "",
"type": "call",
"type_name": "Chiamata",
"type_description": "Effettua chiamata text-to-speech",
"config": {
"text": "test",
"numbers": "3333333333",
"output_links": [
{
"to": "[TASK 2010_19003_48]",
"from": "[TASK 2010_19004_34]",
"text": "Condizione 9",
"color": "green",
"points": [
-3971.197451919681,
-644.7124210419447,
-3961.197451919681,
-644.7124210419447,
-3847.9895926250438,
-644.7124210419447,
-3847.9895926250438,
-627.9466423034669,
-3734.7817333304065,
-627.9466423034669,
-3724.7817333304065,
-627.9466423034669
],
"toPort": "left4",
"fromPort": "port_2010_19004_1",
"isTraversed": true
}
]
},
"run_info": {
"run_id": 1456761,
"start_datetime": "2026-03-19 12:58:21",
"end_datetime": "2026-03-19 12:58:22",
"start_epoch": 1773925101.758654,
"end_epoch": 1773925102.339673,
"duration": 1,
"status": "Completed",
"cmd_text": "",
"run_result": "Success",
"result_text": "Chiamata Text To Speech inviata con successo",
"full_result_text": "Chiamata Text To Speech inviata con successo"
},
"output_parameters": null
}

Notes

  • Verify the correctness of the entered phone numbers to avoid errors in call transmission.
  • Dynamic parameters must be defined and populated correctly to ensure proper functioning of the voice message.